For Caribbean freight forwarders
Your shipments, tracked. Your customers, informed.
Give every customer a tracking page with your name on it. Post an update in seconds, send the link by WhatsApp, and stop answering “where’s my shipment?” all day.
No sign-up. Sample data. US$99/month flat when you’re ready.
A new journey starts here.
Shipment IEF-1042 is booked from Miami to Port of Spain.
Ocean freight · shipment milestones
What your customer sees
Your shipment is booked
We’ll post an update when your cargo departs.
Shipment updates
Booking received
6 Oct · 09:00
In transit · pending
Awaiting update
Arrived · pending
Awaiting update
- a month, flat
- US$99a month, flat
- staff logins
- Unlimitedstaff logins
- to set up
- 1 dayto set up
- for customers to install
- 0 appsfor customers to install
Every update. One clear journey.
Booked, departed, in transit, arrived, customs cleared, ready for pickup.
Made for the routes you run
Every shipment.
A clear path forward.
Ocean, air or the last mile. Give your customers the same clear view of what happens next.
Origin
Miami
Destination
Port of Spain
Across the sea. Every milestone in one place.
Product
One link per shipment. Fewer calls for your team, more trust from your customers.
A tracking page in your brand
Your logo, your colour, your name. Customers see where their goods are and when they arrive, on any phone.
Island Express Freight
Same shipment. Your identity, from the first glance to the final update.
Illustrative brands
Shipment IEF-1042
In transit
Arrives Wed 14 Oct
Transshipment at Kingston
Sat 10 Oct, 03:51
Vessel departed Miami
Tue 6 Oct, 20:39
Container loaded
Tue 6 Oct, 01:27
Your operations, at a glance
See what’s moving and what needs your team’s attention.
Moving now
14
Need attention
3
Shipment pipeline
Booked1
In transit6
Customs3
Ready for pickup4
Illustrative dashboard · sample data
Ask AI about your shipments
Ask in plain words. It answers from your own data and drafts updates for you to approve.
What’s late this week?
Two shipments are past their ETA:
IEF-1018 · Kingston → Bridgetown · 2 days
IEF-1021 · Port Everglades → Georgetown · 1 day
Draft a customer updateDelay risk, scored for every shipment
Each active shipment gets a delay-risk score after every update and overnight, so you can warn customers before they ask.
- IEF-1018Kingston → Bridgetown82%
- IEF-1022Miami → Port of Spain31%
- IEF-1026Miami → Castries12%
Needs attention, before it becomes a complaint
On hold, past ETA, gone quiet for days: the shipments that need a human are listed first.
- IEF-1040Held: documents neededOn hold
- IEF-1018ETA passed 2 days agoOverdue
- IEF-1009No update for 6 daysQuiet
One update. Both sides connected.
From your desk
to their peace of mind.
Shipment update
Status
Arrived
Update
Discharged at Port of Spain
Island Express Freight
SHIPMENT IEF-1042
In transit
Your shipment is on its way. Check back for the next update.
Draft the update
Your team adds a milestone and a short note. No separate customer message to rewrite.
Illustrative workflow · sample shipment
A little less chasing. A lot more time.
What could your team do with that time back?
Every “where’s my shipment?” takes someone away from their work. Explore what happens when customers find more answers on their tracking page.
Move the sliders to try your own numbers.
Potential team time saved per month
hours
Illustrative estimate: tracking replaces 50% of status enquiries over 22 working days. Actual savings depend on customer adoption and how often your team posts updates.
How it works
Live in a day. No new habits for your customers.
- 01
We set up your workspace
Your logo, colour and staff logins, ready within one working day.
- 02
Your staff post updates
Booked, loaded, sailed, cleared, ready. A few seconds each, from any device.
- 03
Customers follow the link
They open it on their phone whenever they want. No app, no account.
Pricing
One flat price. However many staff you have.
Portline
US$99/ month
- Unlimited staff logins
- Branded tracking pages for every shipment
- WhatsApp sharing, link revoke, internal notes
- Dashboard, delay-risk scores and Ask AI
- Hosted, maintained and set up for you
Then a free 14-day pilot on your real shipments.
What a 5-person team pays per month
Per-user list prices, checked October 2026.
- PortlineUS$99 · flat
- LogistaasUS$175–275 · US$35–55 per user
- LogitudeUS$375–495 · US$75–99 per user
Hatched part = the range between the cheapest and dearest per-user plans.
FAQ
Questions, answered.
Do my customers need an app or an account?
No. They get a link by WhatsApp, SMS or email and open it on their phone. No app, no login, no password.
Will it look like my company?
Yes. Your name, logo and brand colour are on every tracking page. Pale or bright colours are adjusted automatically so text stays readable.
Does it pull updates from shipping lines automatically?
Not yet. Your staff post updates in a few seconds each, which keeps you in control of what customers see. Carrier connections (for example Maersk) are planned as an add-on.
How does WhatsApp sharing work?
One tap opens WhatsApp on your phone or computer with the customer’s name, reference and link already written. You press send from your own number. Nothing to set up with Meta.
What does it cost?
US$99 a month, flat, for your whole team. No per-user fees. Start with a free 14-day pilot on your real shipments.
Who runs it?
Portline is built and hosted by Mirus. We set up your workspace, keep it running and help your staff get started.