For Caribbean freight forwarders
Your shipments, tracked. Your customers, informed.
Give every customer a tracking page with your name on it. Post an update in seconds, send the link by WhatsApp, and stop answering “where’s my shipment?” all day.
No sign-up. Sample data. US$99/month flat when you’re ready.
Dashboard
Shipments
Ask AI
Branding
Monday, 12 October
Good morning, Keisha
Active
14
6Delivered
24
2On time
81%
9 ptsLook-ups
492
119Calls you didn’t have to take
492
Weekly volume
- a month, flat
- US$99a month, flat
- staff logins
- Unlimitedstaff logins
- to set up
- 1 dayto set up
- for customers to install
- 0 appsfor customers to install
Product
One link per shipment. Fewer calls for your team, more trust from your customers.
A tracking page in your brand
Your logo, your colour, your name. Customers see where their goods are and when they arrive, on any phone.
Island Express Freight
Same shipment. Your identity, from the first glance to the final update.
Illustrative brands
Shipment IEF-1042
In transit
Arrives Wed 14 Oct
Transshipment at Kingston
Sat 10 Oct, 03:51
Vessel departed Miami
Tue 6 Oct, 20:39
Container loaded
Tue 6 Oct, 01:27
Post updates in seconds
Pick a status, add a line, done. The page updates the moment you save.
WhatsApp in one tap
The message is written for you, with the customer’s name and link. You send it from your own number.
A dashboard that tells you what matters
What’s moving, what’s late, which lanes slip, and how often customers checked instead of calling.
Ask AI about your shipments
Ask in plain words. It answers from your own data and drafts updates for you to approve.
What’s late this week?
Two shipments are past their ETA:
IEF-1018 · Kingston → Bridgetown · 2 days
IEF-1021 · Port Everglades → Georgetown · 1 day
Draft a customer updateDelay risk, scored for every shipment
Each active shipment gets a delay-risk score after every update and overnight, so you can warn customers before they ask.
- IEF-1018Kingston → Bridgetown82%
- IEF-1022Miami → Port of Spain31%
- IEF-1026Miami → Castries12%
Needs attention, before it becomes a complaint
On hold, past ETA, gone quiet for days: the shipments that need a human are listed first.
- IEF-1040Held: documents neededOn hold
- IEF-1018ETA passed 2 days agoOverdue
- IEF-1009No update for 6 daysQuiet
Why it pays for itself
Customers check. Your phone stays quiet.
Every time a customer opens their tracking link is a call or WhatsApp your team didn’t have to answer. The dashboard counts them for you.
~500
look-ups a month in our demo workspace, with about 14 shipments moving at a time
Tracking page views per day
How it works
Live in a day. No new habits for your customers.
- 01
We set up your workspace
Your logo, colour and staff logins, ready within one working day.
- 02
Your staff post updates
Booked, loaded, sailed, cleared, ready. A few seconds each, from any device.
- 03
Customers follow the link
They open it on their phone whenever they want. No app, no account.
Pricing
One flat price. However many staff you have.
Portline
US$99/ month
- Unlimited staff logins
- Branded tracking pages for every shipment
- WhatsApp sharing, link revoke, internal notes
- Dashboard, delay-risk scores and Ask AI
- Hosted, maintained and set up for you
Then a free 14-day pilot on your real shipments.
What a 5-person team pays per month
Per-user list prices, checked October 2026.
- PortlineUS$99 · flat
- LogistaasUS$175–275 · US$35–55 per user
- LogitudeUS$375–495 · US$75–99 per user
Hatched part = the range between the cheapest and dearest per-user plans.
FAQ
Questions, answered.
Do my customers need an app or an account?
No. They get a link by WhatsApp, SMS or email and open it on their phone. No app, no login, no password.
Will it look like my company?
Yes. Your name, logo and brand colour are on every tracking page. Pale or bright colours are adjusted automatically so text stays readable.
Does it pull updates from shipping lines automatically?
Not yet. Your staff post updates in a few seconds each, which keeps you in control of what customers see. Carrier connections (for example Maersk) are planned as an add-on.
How does WhatsApp sharing work?
One tap opens WhatsApp on your phone or computer with the customer’s name, reference and link already written. You press send from your own number. Nothing to set up with Meta.
What does it cost?
US$99 a month, flat, for your whole team. No per-user fees. Start with a free 14-day pilot on your real shipments.
Who runs it?
Portline is built and hosted by Mirus. We set up your workspace, keep it running and help your staff get started.